Cookie and Data Usage Policy

Understanding how GlowOnCharge uses tracking technologies to enhance your experience and protect your privacy on glowoncharge.com

What This Policy Covers

This policy explains how GlowOnCharge collects and uses information when you visit our website. We believe in transparency — you should know exactly what data we gather and why we need it.

When you browse glowoncharge.com, we use various tracking technologies to understand how people use our site. This helps us improve your experience and provide relevant financial education content that actually helps Cambodian businesses grow.

We're not interested in collecting personal information just for the sake of it. Everything we track serves a specific purpose: making our educational resources more useful, fixing technical issues faster, and understanding which topics resonate most with business owners in Cambodia.

Types of Tracking We Use

Different types of tracking serve different purposes on our site. Here's what each category does and why we use it:

Essential Functionality

These keep the website working properly. They remember your language preferences, maintain your session while you browse, and ensure forms submit correctly. Without these, basic site functions would break.

Performance Analytics

We track which pages load slowly, where people get stuck, and what content gets ignored. This data helps us fix problems and create better educational materials for business owners.

Content Personalization

These help us show relevant examples and case studies based on what interests you. If you read about cash flow management, we might highlight related topics on your next visit.

Educational Enhancement

We track learning patterns to understand which explanations work best. This helps us refine our teaching approach and create content that genuinely helps business owners understand finance concepts.

How Our Tracking Actually Works

We use several technologies to gather information about site usage. Most operate behind the scenes without affecting your browsing experience.

Browser Storage Methods

  • HTTP cookies that remember your preferences between visits
  • Local storage for keeping track of your progress through educational content
  • Session storage that clears when you close your browser
  • Cache storage to make pages load faster on repeat visits

Analytics and Monitoring

We monitor how people navigate through our educational content. This includes tracking which articles get read completely, where people stop reading, and what topics generate the most questions.

Our analytics help us understand the learning journey of business owners visiting our site. For example, we might notice that people reading about budgeting also search for cash flow topics, so we can create better connections between related concepts.

Technical Performance Tracking

We collect technical data about page load times, error messages, and device compatibility issues. This purely technical information helps us maintain a reliable website that works well for everyone, regardless of their internet connection or device type.

How We Actually Use This Information

Data collection only makes sense if it improves something meaningful. Here's what we do with the information we gather and how it benefits you as a visitor.

Improving Educational Content

We analyze reading patterns to identify which financial concepts need clearer explanations. If many people abandon an article halfway through, we know it needs simplification or better examples relevant to Cambodian business contexts.

Popular topics get expanded with more detailed guides and real-world case studies. Less popular content gets reviewed to understand whether it's not useful or just poorly presented.

Website Performance Optimization

Technical data helps us identify and fix problems quickly. Slow-loading pages get optimized, broken links get repaired, and compatibility issues get resolved before they affect many users.

User Experience Enhancement

  • Personalizing content recommendations based on previously viewed topics
  • Remembering your preferred language and regional settings
  • Maintaining your position in longer educational series
  • Showing related resources that match your business interests
  • Streamlining contact forms and inquiry processes

Managing Your Tracking Preferences

You have several options for controlling how much tracking occurs when you visit our site. These range from complete blocking to selective acceptance based on your comfort level.

Browser-Level Controls

All modern browsers let you manage tracking preferences directly. Here's how to access these controls in popular browsers:

Chrome
Settings → Privacy and Security → Cookies and other site data
Firefox
Options → Privacy & Security → Enhanced Tracking Protection
Safari
Preferences → Privacy → Website tracking options
Edge
Settings → Site permissions → Cookies and site data
Mobile Browsers
Look for Privacy or Site Settings in your browser menu
Private Browsing
Use incognito or private mode to prevent most tracking

What Happens When You Block Tracking

Blocking all tracking won't break our website, but it will affect some functionality. You'll lose personalized content recommendations, may need to re-enter preferences on each visit, and won't contribute to our efforts to improve the educational experience for other users.

Essential site functions will continue working regardless of your tracking preferences. You can still access all our educational content, contact forms, and resource downloads.

How Long We Keep Your Data

Different types of data get retained for different periods based on their purpose and usefulness. We don't keep information longer than necessary.

Retention Periods

  • Session data gets deleted when you close your browser
  • Preference settings remain for up to 12 months unless manually cleared
  • Analytics data gets aggregated and anonymized after 14 months
  • Technical performance logs are kept for 6 months for debugging purposes
  • Contact form submissions are retained according to business communication needs

We regularly review and purge old data to minimize storage and protect privacy. Aggregated, anonymized usage statistics may be kept longer for trend analysis and long-term site improvement planning.

Data Security Measures

All collected data is protected using industry-standard security practices. This includes encrypted storage, access controls, and regular security reviews to prevent unauthorized access or data breaches.

We don't sell or share personal tracking data with third parties. Analytics information is used exclusively for improving our educational content and website functionality.

This cookie and data usage policy was last updated on January 15, 2025. We review and update our privacy practices regularly to ensure they remain current with our actual data handling procedures and legal requirements.